COOKIES POLICY

Hey Ange Pte. Ltd. uses cookies on this website. This policy provides the following explanations about the cookies we use:

• What cookies are;

• How we use cookies;

• Third party cookies; and

• What you may choose to do with the cookies.

By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What cookies are

A cookie is a small file of letters and numbers stored on your web browser that allows us to recognise your device when you visit this website. Each cookie contains a unique identifier which we associate with other information you have given to us. We use cookies to distinguish you from other users, and improve your experience when you browse this website.

There are two general types of cookies:

Session cookies: Session cookies are specific to a particular visit and facilitate your navigation to a new page without requiring you to enter your information again. Session cookies are not permanently stored on your device. They remain on your device for the duration of your user session and will expire when your web browser is closed.

Persistent cookies: Persistent cookies record data about your preferences and are stored in your browser cache until their set expiry date.

How we use cookies

The cookies used on this website include:

• Strictly necessary cookies. These are cookies that are required for the operation of this website and the use of its features. They include cookies that enable you to access secure areas of this website and use the services you have requested.

• Analytical/performance cookies. These cookies collect information on the number of visitors to this website and how users move around this website. For example, these cookies allow us to discern the pages that users visit most often, whether users receive error messages while navigating this website, and how users arrive at this website. Information collected by these cookies is used to improve the way this website works, such as ensuring that users are able to locate what they are searching for easily.

• Functionality cookies. These cookies are used to recognise you and remember your preferences when you return to this website. Recognising your choices such as the region you visit this website from, your language, and any customised changes you have made enables us to personalise our content for you to make your visits more enjoyable.

• Targeting cookies. These cookies record your visit to this website, the pages you have visited and the links you have followed. We will use this information to make this website and the information (including advertising) displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third party cookies

We may use third party cookies on this website. Third parties may use the information obtained from these cookies to build a profile of the websites you have surfed, in order to inform, optimise, and serve advertisements to you, or display our advertisements on other websites. Any information that third parties collect via cookies is not linked to any personally identifiable information we collect or you provide on this website.

You acknowledge that while we may allow third parties to download cookies to your device, we have no control over those cookies or the data generated. Those cookies are likely to be analytical/performance cookies or targeting cookies.

What you may choose to do with the cookies

Although most internet browsers are set up to accept cookies, you can refuse or delete cookies. If you wish to refuse or delete cookies, please refer to the help and support area on your browser (Internet Explorer, Google Chrome, Mozilla Firefox and Safari) for instructions on how to activate the appropriate settings to do so. However, if you use your browser settings to block all cookies (including strictly necessary cookies), it may have a negative impact on the full functionality of this website. You may not be able to access all or parts of the features on this website.

Changes to our Cookies Policy

We reserve the right to modify this Cookies Policy, completely or in part, from time to time. Amendments will be made without notice given to you, and you expressly waive any right to receive notice regarding any amendments. Thus, we advise you to review this page periodically for any changes.

PRIVACY POLICY

Hey Ange Pte. Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data. By using our services, website, products, features, tools or resources, you agree to the terms of this Privacy Policy.

CONSENT

By submitting your personal data to us, you consent to our use of your personal data as set forth in this Privacy Policy. If you are submitting personal data of third parties to us, you warrant and represent that you have obtained their consent, and all other necessary consents, to do so, and that you will not hold us liable against claims by such third parties relating to our use of their personal data within the terms of this Privacy Policy.

Data collection and usage

The personal data we may collect through your use of this website includes, but is not limited to:

• Contact information. Where the account registration feature is available, your contact information such as your first name, last name, mobile phone number and email address;

• Logon ID and password. Where the account registration feature is available, your profile username and password to enter the password-protected services or platforms on this website;

• Account information. Various account information related to your account to allow you to update your payment information, or any other information regarding your profile;

• Transaction history. Your transaction history relating to the purchase of our program and other products;

• Program-related information. Information regarding each session, and information provided by you that may help you achieve the goals of the program;

• Attendance records. Record of your attendance at each session and our special events, and provision of feedback forms in relation to our events;

• Social media. Posts, likes, tweets and other interactions with our social media accounts. If this website offers the option of logging into your account via social media networking services and you choose to utilise this option, we may collect certain personal data which you previously provided to these third parties;

• Technical information. IP address, browser type and version (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, Safari);

• Online data. Date, time and duration of your visit to this website, information about your network (such as information about devices, nodes, configurations, connection speeds and network application performance), pages viewed or searched for, page response times, download errors, interaction information (such as scrolling, clicks, mouse-overs) and other statistics.

How we use your personal data

We will use your personal data to provide the services we offer on this website, including:

• Processing and updating your account information, including personal information, credit card information

• Processing your billing information, which may be contracted to our third party payment processing vendor;

• Contacting you regarding the program you are participating in;

• Developing and displaying content and advertising tailored to your interests and preferences;

• Providing assistance with the goals of the program, such as recommended dietary changes and other information to help you achieve the goals;

• Sending emails, newsletters and other messages to keep you appraised of our program, events and products;

• Obtaining feedback on events as well as answering issues and concerns which may arise; and

• Checking that this website is used appropriately and its functionality is optimised.

We may share your personal data with other business partners with whom we collaborate to provide products or services to you. We, or our business partners, may use this information for marketing purposes as well.

Where payments are involved, we must release your credit card information to credit card authorisation service providers and associated banks to process your payment for purchases or refunds.

Security of your personal data

As required under the Personal Data Protection Act 2012, we will take reasonable precautions to protect your personal data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. However, the transmission of information over the internet and the electronic storage of information can never be completely secure. Thus, we cannot guarantee the absolute security of your personal data that you transmitted. You provide your personal data to us at your own risk.

Retention of your personal data

We keep your personal data only as long as required to fulfil the purposes for which it was originally collected, or for other legitimate purposes such as complying with regulatory obligations, or as permitted by applicable law.

Access and correction of your personal data

We encourage you to promptly update your personal data if it changes. If you wish to update or correct your personal data, you may edit your account information at any time by logging into your account on this website and navigating through the settings.

If you wish to apply for a copy of the personal data we hold about you, or withdraw consent to use or disclose the personal data we hold about you, you may submit a request to us. Please allow us reasonable time to respond. There are certain situations where we may limit or refuse your request to the extent permitted by applicable law. For example, where you have failed to provide sufficient information to verify your identity, or where the personal data is required for compliance with regulatory obligations.

Links to third party websites

This website may contain links to other websites. Additionally, other websites may contain links to this website. We do not operate, review or monitor these other websites. We have no control over and do not assume responsibility for their content or privacy policies. You may want to review their privacy policies for information on how your personal data is collected and used when you visit them.

Children’s privacy

We do not knowingly collect personal data from children or other persons who are under 13 years old. If you are under 13 years old, you may not submit any personal data to us. In the event we discover that a child or other person under 13 years old has provided us with personal data, we will immediately remove his or her personal data from our database.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy, completely or in part, from time to time. Amendments will be made without notice given to you, and you expressly waive any right to receive notice regarding any amendments. Thus, we advise you to review this page periodically for any changes.